Active capability
What should have happened and didn't
Identify the absence of a normally expected business event (a follow-up, a renewal) rather than only ever looking at what actually happened.
Business problem
Most tools can only see what took place. What should have taken place and didn't - a contract that should have been renewed, a follow-up that should have been scheduled - stays invisible until someone happens to notice it manually.
Observed context
Kohentra builds a baseline of the usual business behaviour (cadence, typical delays) and then compares the observed situation against that expectation, accounting for context (explicit recurrence, an ongoing contract, an already complete cycle).
Kohentra's role
Kohentra only flags a missing event after establishing a reasonable expectation from real history - never a generic rule applied without context.
Capability mobilized
Expected business events service: compares observed activity against the object's usual cadence and qualifies the gap before it is ever surfaced.
Proposal
A short queue of situations where an expected event is genuinely missing, each one paired with the baseline that justifies the expectation.
Human decision
The user decides whether the observed absence calls for action, or matches a legitimate exception not yet modeled.
Explanation
The baseline used to judge the absence is always shown, so the human decision never rests on an unverifiable claim.